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Does TORQ provide Internet service?
No, you'll need to get a high-speed Internet connection through a third-party provider. Please go to the following link to find a provider in your area.
Will I still receive my calls if my power or Internet service goes out?
Yes. Providing you set it up on your web login to go to your mobile phone or land line entered. This should be verified.
Does my computer need to be on to make or receive calls?
No, all you need is a high-speed Internet connection, which you can still use if your computer is off.
What is a TORQ modem and why do I need one?
It's the small, portable phone adapter that connects you to the TORQ network and enables you to turn virtually any high-speed Internet connection into your personal TORQ phone line from anywhere in the world.
Do I need any hardware besides a TORQ modem?
Just a touchtone phone!
What do I need to use TORQ?
(1) A high-speed Internet connection, (2) A billing and shipping address, (3) A TORQ modem from us.
What is TORQ?
TORQ is a provider of broadband phone services, which let you make and receive calls using a high-speed Internet connection. Service is simple to set up, and we offer unlimited local and long-distance calling plans at low monthly rates.
If I move fairly often, will I have to cancel my TORQ service and pay set-up fees every time?
No. Because you can use TORQ in any location with a high-speed Internet connection, you'll never have to cancel your phone service or pay set-up fees more than once. You can even change your phone number without hassle. Remember though, you need to keep your e911 service up to date...
Can I use TORQ with my home alarm system?
You could, but we don't recommend it. Your alarm system won't be able to make an emergency call if you lose your Internet connection for any reason, so TORQ suggests that you use a GSM alarm system. Please click the following link for security system providers in your area.
What is VOIP (Voice Over Internet Protocol)?
VoIP is voice transmission over a broadband Internet connection instead of a standard phone line. Basically, Torq converts your voice into data bundles and your callers will never know the difference! |
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