In order to use TORQ Services the following items are required

What is VoIP (Voice over IP)?

voIP (voice over Internet Protocol) is a new method to make and receive phone calls using internet service from your broadband provider. TORQ converts analog phone calls to digital calls and transfers them through the internet. Because of this you do not need to have a physical telephone line anymore allowing for freedom and flexibility on great services, price, and providers. VoIP offers solutions to home owners allowing them to save money, have clearer calling, and be able to communicate between USA, Canada, Puerto Rico, Mexico while offering very competitive international rates to other countries. Your callers will never know that you are using a VoIP phone and in many cases will get better call quality while talking to you.

What Can TORQ VoIP Services do for you?

The main advantage with TORQ is that you can call anywhere and anytime for much less then a regular home phone service provider. You also get great features included for free such as call waiting, caller ID, call forwarding, Voicemail (TORQ Group), and 3 Way Calling. We offer international calling at a discounted rate so you can call anywhere in the world!

How Does TORQ Work?  Is It Similar to My Local Phone Service?

There is no difference in the use of your phone.  Once TORQ has been installed and connected to the local infrastructure, you punch in a number just as you do now.  The person you are dialing does not need any special equipment or need to belong to the same service provider.  Your phone service just happens to be handled by TORQ as an alternative to your previous phone company.  The great feature to this service is it does not interfere with the running of your computer.  You can keep on accessing the Internet and continue your research on the World Wide Web, chat with your associates or check your e-mail.

A Bit about Broadband

Broadband in the telecommunications world is a term used to describe the transmission of signals over a wide range of frequencies.  To be considered broadband, transmission rates usually have to be set at 256 kbps or higher. Broadband is generally synonymous with high-speed Internet access, such as that made available via Cable or DSL (Digital Subscriber Line). Continuous connection with the Internet is possible due to the greater speed available, and is much faster than the dial-up approach.  TORQ requires this type of connection to provide clear, crisp audio to its customer base.  Cable Internet service is normally provided by your local cable company, while DSL service is usually offered through your local telephone provider.  There may be other broadband services available in your area.  Check your local listings to find a provider of your choice.

My System Has an Ethernet Card – What is It?

Ethernet is a term used to identify a method for data transmission that is conveyed over coaxial or twisted pair cable.  It is the prevalent standard of networking due to its speed and economical structure.  The Ethernet card allows your computer to transmit and receive data over a network of cables by which computers and peripheral equipment are connected to each other.  Since all the equipment is linked by the means of cables, Ethernet systems are prompt and the most stable option for home networks. As a result of the speed and stability, TORQ calls for this class of connection.  A view of the Ethernet connection port on your computer equipment resembles that of the jack on your phone only wider.

What is the Difference between Cable and DSL Internet?

CABLE - The physical difference between Cable Internet access and DSL access is the type of line used to transmit the company’s signal.  Coaxial cable is used by cable companies to provide multiple channel access to the various television and radio signals provided by broadcast entities.  Due to the nature of the hardware, cable’s theoretical bandwidth limits are higher, and since it is not dependent on distance from the central office, there is more consistency from user to user.  Cable is also generally more available than DSL.  Cable Internet Access providers advertize maximum speeds between 6 – 15 Mbps (megabytes per second)
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DSL – Access via DSL uses a specifically designed modem and connects to the Internet through your provided phone line.  Typically the farther away from the central office the user is hooked up, the greater the signal degradation.  Commonly, installing DSL is faster and easier than cable.  DSL Internet providers advertize speeds of 768 Kbps – 7 Mbps. The choice is yours.  To view a comparison of dial-up, DSL and Cable Internet services, take a tour of getinternetaccess.net.